FAQ’s Inflatable Nightclub
Prior to securing your event please read through the below Pre Booking Checklist.-
Specs are listed under our Package details on our website or if you are unable to locate these please request a copy from our team or visit our Instagram highlight titled “Hype House”.
Please ensure there is sufficient room around the inflatable for easy access to the back of the tent. We have noted the minimum space required for each inflatable under the specifications tab- it is important to go off the measurements we have noted and not the size of the inflatable itself.
Access to power is essential. We will provide extension leads.
Please ensure you allow for the height of the tent and take into consideration any obstructing tree branches or other obstacles.
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The inflatable must remain inflated throughout the night. Our team will provide safety instructions on the day of the event. In case of wet weather conditions, we may request that you remove the speaker and disco lights when no longer in use to prevent any potential damage to these items.
In the event that overnight conditions take a turn for the worst where it becomes unsafe to keep the inflatable inflated our team will make every effort to reach you as soon as possible to assume the pack up process or alternatively we will provide you instructions on deflation procedures.
The safety of all attendees is our top priority, and we will do our best to ensure a smooth and secure experience for everyone involved.
We reserve the right to cancel or shorten your booking if unsafe conditions arise.
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Hire will be limited during the winter months as rain, wind and frosty weather will impact hire availability. To ensure your safety as well as the safety and longevity of our equipment, our overnight hire may differ from our usual protocol during winter. In usual circumstances we will pack up the following day however overnight conditions can change and we may prefer to pack up once your party has come to an end. If necessary, we will work with you to find a convenient time to complete the pack up process.
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Although the tent is water resistant, we recommend that you monitor the weather forecast prior to booking your event.
We reserve the right to cancel or shorten your booking if extreme weather conditions arise. Such as heavy rains, strong winds or extreme heat.
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To successfully set up, our team kindly requests unobstructed access to the assigned area. Please ensure that the area is clear of any debris, animal droppings and sharp objects.
Please take into consideration that setting up takes approx. 30 mins to an hour. It is important to factor this in when planning the start of your party. Additionally, please note packing up will require approx. 1 hour.
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Yes this is an add On service that we can provide.
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You may cancel the event however the deposit may be forfeited. Should you need to cancel due to severe weather conditions a refund will be issued if mutually agreed by us and the request is made within 48 hours of the event. Please see our Deposit Policy for further information
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Yes, indoors or outdoors, grass or concrete are all okay.
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No, Hype House is for everyone!
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Depending what bookings we have that day, this will be discussed with you prior or on the day of set up. However, it is typically in the morning.
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In direct sunlight it can get warm so our team will provide a powerful fan on warmer days.
Overnight conditions tend to cool down making the inflatable comfortable.
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Please note that we require a minimum of 4 weeks' notice to cancel the event or the deposit is forfeited. If you cancel the event, we will retain a $100 administrative fee, and the remaining portion of the initial deposit will be refunded. This policy is based on our experience of occasionally being unable to fill a reserved date despite receiving advanced notice. We understand circumstances may change, and we are more than willing to work with you to reschedule or modify your booking where possible. However, please be aware that the $100 admin fee will apply in the event of cancellation.
If you have booked with our Balloon Packages, 70% of the deposit will be retained for cancellations made within 4 weeks’ notice otherwise the deposit is forfeited
Further details on our deposit policy here
FAQ Balloon Garlands
Answering all your balloon related questions
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Please note the deposit is non-refundable. The deposit is intended to cover the costs associated with admin tasks and materials required to commence the job. We kindly request that payment be made promptly as failure to do so may result in cancellation of your booking or items going out of stock. Once payment is received this will enable us to start working on your project in a timely manner.
If you have booked with our Inflatable Nightclub Package, 70% of the deposit will be retained for cancellations made within 4 weeks’ notice otherwise the deposit is forfeited
The bond is refundable once the hired items are returned in the same condition and must be returned by the agreed date or the bond will be forfeited. The return date will be discussed with you prior to the bond being charged. The bond will be payable upon you collecting the hired items or if we are delivering and/or installing it will be payable on the same date.
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Depending on when they are first inflated, they typically last a few weeks if kept at room temperature.
However, extreme cold or heat can impact the lifespan of balloons. When left in direct sunlight this will cause the balloons to oxidize and turn matte.
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It is best to schedule your event as soon as possible.
We recommend allowing at least 3 weeks as this will allow us time to order and receive stock that is specific to your requirements.
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Double Stuffing is combining two balloons together, one coloured balloon inside another coloured balloon to create custom colours. These are always a more expensive choice as having the two layered balloons double the amount of materials used.
A popular style of double stuffed balloons are pastel shades as this involves a white balloon layered over a base colour to give it that “muted” tone. Another method of double layering can be done with the same or similar shades to keep the balloons opaque which gives the overall results a more high end look.